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If a computer product is submitted for repair and it contains private
data on any storage device (e.g. hard drives), Compucon and its
service agents can not be held responsible for protecting the privacy
or integrity of such information unless specific arrangements
are made (such services may be charged for, irrespective
of any hardware fault).
Faulty
storage devices may be returned to manufacturer or other parties,
resulting in potential loss or disclosure of personal data. We recommend
the backup of all data and erasure of any sensitive,
personal and/or confidential information prior to removal
of such equipment from private premises.
Erased
data is potentially recoverable unless thorough data deletion technology
is used. Where data is especially confidential, users may request
return or destruction of replaced storage devices
(at user's expense).
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